1. Why Digital Products Cannot Be Returned or Refunded

Unlike physical books or material goods that can be physically returned in original unused condition, digital files (PDF notes) are delivered directly to your device and user dashboard instantly upon purchase. Once downloaded or accessed, a digital file cannot be retrieved or returned.

Consequently, all digital sales on shiprakair117notes.in are considered final and non-refundable.

2. Preview Before You Buy

To help you make an informed decision prior to completing your purchase, we provide:

• Detailed descriptions of all topics, chapters, and formulas included in each note pack.
• Sample previews illustrating the handwriting clarity, diagrammatic layouts, and color-coded structures.
• Clear subject categorization (Physics, Chemistry, Biology) with high-yield NEET weightage highlights.

We encourage all students to review the preview content and product descriptions carefully to ensure the study notes align with their revision requirements.

3. Exceptions: Accidental Duplicate Purchases

In the rare event of a technical issue or gateway glitch where you were charged multiple times for the exact same note/subject within 24 hours, we will gladly investigate and issue a full refund for the duplicate transaction(s):

• Eligibility: Duplicate charges for the identical product using the same registered email address.
• Verification: Contact our support team within 48 hours with both Order IDs and bank transaction receipts.
• Refund Timeline: Once verified, the duplicate amount will be credited back to your original payment method (Bank Account / UPI / Card) within 5 to 7 business days.

4. Technical Assistance & File Recovery Guarantee

5. How to Reach Support

For any technical assistance, download queries, or duplicate charge verification, please contact us with your Order ID and Registered Email: